During the event I will also be posting to my blog.
84% of Healthcare leaders rank Patient Experience as a top priority.
Would you use your own product?
User Experience is the total experience surrounding your service or product.
Know your customer.
As a patient do you complain or Influence Improvements? Be a change agent!
Think about the issues when you are admitted as a patient:
- Don’t Judge the patient
- Engage the patient.
check out IODINE. Customers can record their drug experience.
We have to think about the patient and caregivers and the full life experience.
for example – Don’t lock the caregiver out of the patient portal when the patient passes away.
[category News, Health]
[tag health, cloud, ONC, opendata, hdpalooza, blue button, Cinderblocks3]
Health & Cloud Technology Consultant
Mark is available for challenging assignments at the intersection of Health and Technology using Big Data, Mobile and Cloud Technologies. If you need help to move, or create, your health applications in the cloud let’s talk.
Stay up-to-date: Twitter @ekivemark
I am currently HHS Entrepreneur-in-Residence and CMS BlueButton Innovator working on an assignment to update BlueButton for Medicare Beneficiaries.
The views expressed on this blog are my own.
I am also a Patient Engagement Advisor, CTO and Co-Founder to Medyear.com. Medyear is a powerful free tool that helps you collect, organize and securely share health information, however you want. Manage your own health records today.
Medyear: Less Hassle, Better Care.
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