The Community has a voice. A voice we can't hide from. Marshall Kirkpatrick provides advice on how to handle blogger criticism.
Quoted: Marshall Kirkpatrick - consultant in new social media for research, marketing and more.
A site promoting the use of blogs in corporations for communicating with customers.
Nick Carr gets the Enterprise Software issue right. There is a lot to be learned from the consumer world in terms of ease of use.
I comment on this here: http://ekive.blogspot.com/2007/12/enterprise-software-it-doesnt-have-to.html
A good summary of the Gartner predictions for the next 5 years
Quoted: 10 Strategic Technologies and Trends