Ron Dixon - Partners HealthCare (Mass General)
- Amy Berlin
- Will Sellman
- Stephen Sigal
Ron Dixon - What is Health 2.0?
Docs at Mass General
- Don't know
- A New EMR
Ron found the Ted Eytan & Co Health 2.0 definition.
Stakeholders and Partnerships are a key element.
Looking at Video conferenceing, Web portals, Remote monitoring etc. - "People Love this Stuff" "Seniors love this.
"All Technology Change is Cultural Change"
Need incentives to drive adoption. How do we avoid reverting to old practices when grants etc. run out?
Amy B - Psychiatrist
A lot of systems are trying to solve problem of Doc inaccessibility. This doesn't apply to her practice. Her practice is built around frequent access.
Technology doesn't REPLACE the face-to-face interaction. e.g. hard to do psycho therapy by phone.
Changing Behavior requires information. More information, more accessible is not the solution.
Steve S - Cardiologist
Use technology to reach patients. Where tech is helpful is with chronic diseases. Helps to manage.
User Generated is important. Shows engagement. But that is not the majority of patients.
Availability is irrelevant if the patient is unwilling to act.
[Me] We need to provide interpretation tools. Patients are not experts. The need support to understand WHAT the information means TO THEM
Will Selman - Family Doctor and Hospitalist
Used to GE Centricity. Temptation is to add tools - not always the solution.
Too many systems can cause issues. Integration that fits the workflow.
Tools need to fit the workflow. not the other way around.
Ave Physicians spend $68K/yr to deal with insurance companies.
Amy B -
The power of the Tech is to remove distractions from the physician-patient relationship
Ron D -
- Docs don't want tech to take the relationship with patients away.
- Let's embed the tech in how they practice.
- Requires systemic change
- Docs are game to change as long as the tools don't get in the way of the patient relationship
Question - Can a visually impaired person be a good pycho-therapist
Amy B - not just the visual experience - it is the energy in the room, the interaction that gets masked by the phone or video call.